Job Title: Outreach Coordinator VA
Classification: Non-Exempt
Status Part Time
Reports to: Area Manager VA
Department/Program: Revenue and Outreach
Location: On-Site Virginia

Job Summary:

Outreach Coordinator effectively performs outreach activities as per plans and close coordination and collaboration with the Field Office Coordinator; engages, mobilizes and retains existing donors; identifies and encourages new donors


Essential Responsibilities:

● Build strategic relationships with community leadership including Masjids, Community Leaders and Islamic Organizations

● Increase awareness about the organization and its social work in the local community

● Responsible for revenue collection by engaging the existing donors; focuses on identifying and motivating new donors for ICNA Relief; and ensures donor retention

● Follow up with donors via phone, email and visits.

● Prepare report on in-person visits with donors

● Participate in community groups, steering communities, forging partnerships with supporting organizations

● Perform day to day duties of all the service programs as assigned by the Field Office Coordinator

● Responsible for accurate data collection, documentation, record keeping and provide timely reports

● Act as the first point of contact for enquiries on the field relief work

● Execute and deliver national campaigns, banquets, fundraisers and other special events of service programs

● Engage needy individuals requiring social service assistance

● Recruit, train, maintain and increase the local volunteer base

● Attend all required company meetings

● Collaborate with related organizational members and their boards

● Respond promptly to all enquiries from donors and potential donors by providing information and promotion materials as required

● Ensure the availability of company’s marketing materials (flyers, posters, banners etc.) at community centers, Masajid, vendors and other places

● Promote and market the organization and its services

● Develop new and creative initiatives to increase revenue

● Produce high quality pictures/videos and client stories from our relief services

● Comply with all operational policies and procedures


Position Type/Expected Hours of Work:

Some flexibility in hours is allowed, but the employee must be available during the core work hours from 9:30 a.m. to 5:30 p.m. and must work 37.5 hours each week to maintain a full-time status. Occasional evening and weekend work may be required as an integral part of the job based on the nature of the role and its responsibilities.


Required Education and Experience:

● Undergraduate degree, Graduate degree is preferred

● One (01) year of experience in outreach/social work/marketing/sales/fundraising or event management in the non-profit sector.


Required Skills/Competencies:

● Must be able to work under stress of meeting deadlines and changing priorities.

● Must have evening and weekend availability to conduct meetings/programs as necessary

● Able to effectively communicate both verbally and in writing to all levels of organizations/communities

● Ability to effectively manage multiple projects

● Computer proficiency in Excel, PowerPoint & Word

● Able to handle difficult situations in an effective way

● Creative thinking abilities; enterprising and resourceful, self-starter and team player

● Proficient with Social Media Platforms

● A polished demeanor in person

● Ability to travel and work flexible hours

● Photoshop skills are a plus

● Multilingual (Arabic, Urdu, Bengali, Spanish)

● Fundraising


Work Authorization:

The candidate applying to join ICNA Relief must have a legal status, social security number and work authorization by the relevant US authorities. The candidate by virtue of applying for this position authorizes ICNA Relief for his/her Background Check, reference check and a Medical Exam on need basis.

Other Duties:

Please note this job description is not all encompassing in terms of duties or responsibilities that are expected of this position. ICNA Relief reserves the right to add, omit or modify duties, responsibilities and activities at any time with or without advance notice.