Job Title: Marketing Manager
Classification: Exempt
Status Full-time
Reports to: CIO
Department/Program: Marketing
Location: Remote

Job Summary

The Marketing Manager leads the National Marketing strategy, and monitors digital presence based on various technical platforms; implements key branding initiatives across all digital platforms; and offers guidance and mentorship to the various team members in the department while encouraging them to work in accordance with the organization’s vision.


Essential Responsibilities:

  • Overseeing marketing department.

  • Developing marketing strategy and evaluating it

  • Planning, directing, implementing, and coordinating marketing plans/campaigns

  • Communicating marketing plan and ensuring its implementation across ICNA Relief

  • Researching demand of our services and integrating them with resource generation efforts.

  • Researching competitors for learning best practices and strategies in marketing

  • Closely observing our ongoing services, such as food pantries and women’s transitional housing for helping align marketing with services and services with marketing strategy

  • Envisaging ways to maximize resource generation while helping in balancing customer satisfaction.

  • Identifying marketing opportunities, expansion of service, and increasing organizational reach to people in need.

  • Developing promotional campaigns and scaling them for cost-effectiveness and desired outcomes

  • Preparing marketing budgets, projections, research, and survey methodology and return-on-investment.

  • Projecting ICNA Relief’s services effectively for marketing purposes.

  • Developing, implementing, and managing advertising campaigns.

  • Building and promoting brand awareness across the country.

  • Attracting volunteers through effective marketing.

  • Coordinating marketing projects from start to finish.

  • Participating in company conferences for ensuring alignment with the marketing approach.

  • Collaborating in social media marketing strategy and campaigns.

  • Creates and manages all marketing activities, including promotional strategies and plans.

  • Monitors email marketing campaigns and content creation

  • Reviews and plans all social media strategy and content creation

  • Develops a comprehensive marketing and advertising strategy

  • Provides guidelines for branding ICNA Relief logo and image


Position Type/Expected Hours of Work:

  • Some flexibility in hours is allowed, but the employee must be available during the core work hours of 9:30 a.m. to 5:30 p.m. and must work 37.5 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.



  • Bachelor’s degree, (a concentration in Marketing is preferred but not required).

  • Able to communicate with executives

  • 2-3 years of marketing experience.

  • Experience managing staff or being a supervisor.

  • Strong organizational, project management skills and detailed oriented


Required Skills/Competencies

  • Excellent interpersonal skills

  • Excellent written and verbal communication

  • Strong project management skills

  • Expertise in digital marketing

  • Capable of reporting and analyzing marketing data

  • Attention to detail

Preferred Education and Experience

  1. Bachelor’s degree in Marketing or related fields required

  2. At least 3 years of experience in Marketing

  3. Some management and supervisory experience is preferred

  4. Experience with Pardot is preferred


Legal Status & Work Authorization

The candidate applying to join ICNA Relief must have legal status, social security number, and work authorization by the relevant US authorities. The candidate by virtue of applying for this position authorizes ICNA Relief for his/her Background Check, reference check, and a Medical Exam on a need basis.


Other Duties:

Please note this job description is not all encompassing in terms of duties or responsibilities that are expected of this position. ICNA Relief reserves the right to add, omit or modify duties, responsibilities and activities at any time with or without advance notice.